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IT Support Specialists with Security Clearance

MANTECHhalawa, HI🇺🇸United States

Why this role stands out

This role offers a fantastic opportunity to grow your IT career within a reputable organization, leveraging your security clearance to make a significant impact on critical mission systems. You'll thrive here if you are a proactive, customer-focused IT professional eager to develop your skills in a dynamic, hybrid environment. Apply now to join a team dedicated to ensuring continuous IT availability and security.

Quick overview

SeniorityMid Senior
Employment typeEmployee
Work modeHybrid
Locationhalawa, HI, United States

Job description

MANTECH seeks motivated, career and customer-oriented IT Support Specialists to join our team in Oahu Hawaii and Dallas Texas. Responsibilities include but are not limited to:

  • Approves and monitors the technical support workflow for a diverse range of hardware and software platforms.
  • Coordinate the resolution of escalated technical issues involving network connectivity and enterprise applications.
  • Authorize the distribution of IT assets and the maintenance of detailed equipment inventories for organizational accountability.
  • Oversee the day-to-day operation of Information Technology and Security Groups within a regional distribution framework.
  • Coordinate technical assistance for forward-deployed personnel to ensure the continuous availability of critical mission systems.
  • Validate the setup and maintenance of secure IT infrastructure required for large-scale military exercises in the Pacific.
  • Provides leadership, guidance, and mentoring to subordinate staff.

NOTE: Multiple levels of seniority are available based on qualifications and experience. Please see below.

Minimum Qualifications: Senior Level

  • High school diploma and 10+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
  • Professional-level IT certifications (e.g., CompTIA Security+). Mid Level
  • High school diploma and 3+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
  • Foundational IT certifications (e.g., CompTIA A+). Junior Level
  • CompTIA Security+ or equivalent IAT Level II certification.
  • Ability to follow established technical SOPs and maintain accurate technical records.

Preferred Qualifications

  • 12+ years of position-relevant experience.
  • Experience working in a military IT help desk or network operations center.
  • Proficiency in troubleshooting military-unique software and hardware.

Clearance Required

  • Must hold an active Secret Clearance Physical Requirements:
  • The person in this position must be able to remain in a stationary position 50% of the time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

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