Business Analyst

Hi

Our client is looking Commercial Lending Business Analyst project San Francisco, CA (Remote) below is the detailed requirements.

Position: Business Analyst

Location: San Francisco, CA (Remote)

Duration: Long Term

Job Description:

• Bachelor's degree or Master’s Degree in Computer science, or a related field, with minimum 8+ years of experience.

Requirements & Analysis

• Assist in Analyzing regulatory, compliance, and business requirements.
• Document business and functional requirements, user stories, and acceptance criteria. Support impact assessments for Member Portal, Find a Doctor (FaD), Provider Portal, and related digital applications.
• Perform gap analysis and document current-state versus future-state requirements.
• Maintain requirements traceability and supporting documentation.

Backlog & Delivery Support

• Create and maintain Jira stories, tasks, and supporting artifacts.
• Participate in backlog refinement, sprint planning, and requirement review sessions.
• Support Product Managers and Business Owners with requirement clarification during development and testing.
• Track dependencies, risks, and open questions related to implementation activities.

Digital Channel Support

• Support enhancements and mandate implementations impacting:
• Member Portal
• Find a Doctor (FaD)
• Provider Directory experiences
• Digital communications
• Member self-service capabilities
• Authentication and access experiences

Testing & Validation

• Assist with development of test scenarios and business validation criteria.
• Support UAT planning and execution activities.
• Validate implemented functionality against documented requirements.
• Support defect triage and issue resolution efforts.

Stakeholder Collaboration

• Work collaboratively with Product Management, Compliance, Operations, UX, Development, and QA teams.
• Participate in requirement reviews and solution discussions.
• Escalate questions and risks to Product Managers or Compliance Leads as appropriate
• Strong analytical and problem-solving skills, with a proven track record of identifying and resolving complex billing issues.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.