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Full timeTechnology

Cybersecurity Service Delivery Manager - Hybrid

Thales GroupSydney, Sydney🇦🇺Australia

Why this role stands out

This hybrid role at Thales Group offers a fantastic opportunity to lead cybersecurity service delivery for enterprise clients, fostering strong client relationships and driving operational excellence. You'll thrive here if you're a proactive, mid-senior professional with a passion for coordinating security teams and ensuring client satisfaction in a dynamic, collaborative environment. Apply now to make a significant impact within a renowned global leader!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSydney, Sydney, Australia

Job description

Thales Group is seeking a Client Service Delivery Manager in Sydney to ensure operational excellence for cybersecurity managed services across enterprise clients. The role is a permanent, full-time hybrid position based in Barangaroo, Sydney, owning day-to-day client relationships and acting as the primary escalation point for incidents and contractual deliverables.

You will coordinate with SOC, security engineers, and analysts to deliver against multi-year contracts, ensuring SLA compliance,

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