Service Advisor | VAG Accreditation | 36K OTE

Body of the Advert

Pay & Benefits Salary:
£28,000 – £32,000 basic per annum (DOE) + realistic monthly performance bonus (
OTE up to £36,000 ) Hours:
Monday to Friday, 8:00 AM – 5:30 PM (1-hour unpaid lunch break) +
1 in 3 Saturdays
(8:30 AM – 1:00 PM / half-day rota) Perks:
Competitive holiday package, company pension scheme, exclusive employee car purchase schemes (for you and your family), staff discounts on parts/servicing, and free secure on-site parking.

Training & Development

Continuous manufacturer-accredited training, career progression pathways, and personal development within a leading regional automotive network.

Workload

Front-of-house customer reception, vehicle check-ins, job card preparation, customer updates, liaising with the workshop technicians, and presenting additional recommended products/services.

About Us We are a high-performing, family-run automotive group representing world-renowned vehicle brands across Kent and the South East. Known for our progressive dealer culture, excellent staff retention, and commitment to high customer satisfaction ratings, we provide a warm, supportive environment where your hard work is recognised and rewarded. Role Overview We are seeking a proactive and friendly
Service Advisor / Aftersales Advisor to join our busy dealership team in Ashford.

In this pivotal role, you will be the face of our dealership, welcoming customers, managing their service or repair bookings from start to finish, and ensuring an exceptional overall customer experience while maximising upselling opportunities. Requirements Background in a customer-facing role (Automotive Service Advisor, Aftersales Executive, or high-volume Retail / Hospitality environment). Friendly, outgoing personality with a genuine passion for building lasting customer relationships.

Methodical, organised, and confident using sales skills to recommend products and services tailored to customer needs. Excellent communication and administrative abilities under fast-paced workshop conditions. Full UK driving licence preferred. Location & Comm ute Base:
Ashford (Free secure on-site parking).

Road Links

Conveniently positioned right near the
M20
(Junction 9/10), offering rapid commute times via the
A28
,
A2070
, and
A20
.

Public Transport

Excellent rail connections via Ashford international, alongside frequent regional bus links.

Commutable From

Canterbury Click to open side panel for more information, Folkestone, Tenterden, Hythe, and Charing. How to Apply Ready to advance your automotive career with a forward-thinking, supportive group? Click
Apply Now to submit your application today!

Job ID: 0010