Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Hyderabad, Telangana, India
Posted
4 months ago
Root Cause Analysis
Job Description
• Monitor daily production activities and ensure system stability
• Handle incident management, root cause analysis, and issue resolution
• Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles
• Coordinate with business and technical teams for critical issue handling
• Maintain SLAs by prioritizing and resolving tickets efficiently
• Implement preventive measures to reduce recurring production issues