Why this role stands out
This Murex Production Support role at Unison Group offers a fantastic opportunity to deepen your technical expertise within a reputable manufacturing leader, driving system stability and critical issue resolution. You'll thrive here if you're a proactive problem-solver eager to contribute to impactful production processes and grow your career in a dynamic environment. Apply now to become an integral part of their success!
Quick overview
Job description
• Monitor daily production activities and ensure system stability
• Handle incident management, root cause analysis, and issue resolution
• Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles
• Coordinate with business and technical teams for critical issue handling
• Maintain SLAs by prioritizing and resolving tickets efficiently
• Implement preventive measures to reduce recurring production issues
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