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Full timeTechnology

Telecommunications Specialist (RingCentral)

AmericaatworkBoston Metro Area🇺🇸United States

Quick overview

Salary$80k - $95k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationBoston Metro Area, United States
Network Administration

Job description

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

Required Qualifications

  • RingCentral experience

  • Bachelor’s in Computer Science or equivalent experience

  • 5+ years telecom/IT network systems experience

  • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

Preferred Certifications

  • Cisco CCNA or CCVP

  • Avaya Certified Support or Implementation Specialist

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