Quick Turn Program Manager

Quick Turn Program Manager

Location: Santa Clara, CA

Mode of hiring : Fulltime permanent

We are looking for a Quick Turn Program Manager (QTPM) to join QTPM Execution team. Our work has a major impact across all functional areas. We need passionate, hard-working, and creative people to help us reach our Speed of Light (SOL) goals.

What you will be doing:

• Drive Speed of Light (SOL) execution at Contract Manufacturers (CM) to deliver zero manufacturing defects for New Product Introduction (NPI) boards and systems assemblies. Work with cross-functional teams to support local Quick Turn (QT) and Mass Production (MP) products and handle all aspects of board and system assemblies.
• Champion continuous improvement at the CM to reduce waste.
• Be the primary Operations subject matter expert to drive CM readiness and prepare for production ramp or new product launch. Drive execution to higher operational efficiency and improve daily going rate (DGR), to achieve quality standard and reliable delivery for boards & system assemblies.
• Coordinates resource, prioritizes activities, and establishes schedules to complete assignments. Responsible for clear to build and build schedule. Manage multiple QT/MP/Rework/RMA Builds locally and overseas (CM).
• Attend daily WIP Call with the factory. Provide daily communication and status to Board Program Manager (BPM) or Requestors.
• Initiate Special Build Instructions, coordinate ECOs and confirm updates after BOM comparisons are complete. Provide shipment ETA, tracking information to BPM/requestors, and closely monitors Critical Shipments.
• Conduct Control Run Readiness Reviews and Manage Control Run Builds. Coordinate board test for CM. Follow up with BPM/LDE for test diagnostics & Vbios, works with SQE/CM for test results. Feedback any failures to LDE/BPM.
• Lead regular reviews and ensure all risks associated with the product are identified and closed or mitigated to enable the quality ramp of a product. Managing all operational issues; advancing key issues and present options for resolution to the cross-functional teams.
• Create & Issue Supplier Corrective Action Request (SCAR) & drive closure, as needed. Reviewing all open 8D, during weekly Quality & On Time Deliver (OTD) critical metric meetings. Maintain asset & equipment lists, Bi-weekly asset cycle verification

What we need to see:

• 7+ years of working experience in the Contract Manufacturing or Production planning field.
• Bachelor of Science degree in Operations, Manufacturing Management, Logistics or related fields, or equivalent experience.
• Must function independently in a multifaceted and fast paced environment.
• Ability to take ownership of tasks, to resolve time sensitive issues in a dynamic production environment.
• Very strong leadership, facilitation, problem solving, and project management skills are required to be successful in this role. Strong interpersonal skills, enjoy working with others in a collaborative, social environment; effective at building and maintaining strong relationships.
• Be solution driven. Apply problem solving skills to work through conflict in an effective and professional manner to maintain productive working relationships.
• Proficiency in business software applications such as Microsoft Office, Excel, SAP, MRP Excellent analytical skills and hands-on with excel to analyze data - formulas, pivot tables. Ability to write excels macros is a plus.
• Language: Excellent English skills on reading, writing, speaking, and listening
• Personality: highly organized, detailed orientated, a self-starter with a strong sense of ownership.
• APICS, Six Sigma, Lean Manufacturing certification is helpful.
• Flexibility and willingness to travel as the need arise.

Ways to stand out from the crowd:

• Demonstrates a commitment to quality and actively engages in continuous improvement efforts, and passionate about what you do.
• Take the initiative to go beyond clearly defined responsibilities, recognize obstacles and create solutions. Demonstrates ability to think and act effectively, to make tough and well-thought decisions in a timely manner.
• Strong analytical skills, logical problem solver, results driven with the ability to collect, organize, and disseminate significant amounts of information accurately and at a detailed level.

Kristy