Quick overview
Job description
Our client is a growing international commercial sports organisation which are rapidly scaling. They are seeking a self-starting Data Analyst who is the analytical engine of their Data Strategy function. The role transforms customer and business data into actionable insights that improve audience growth, participation, engagement, retention, and commercial performance. Working across membership, marketing, event operations, technology, and commercial partnerships functions, this role helps them understand and engage its participants and fans through analysis, reporting, audience segmentation and measurement. Reporting to the Data Strategist, this role is based at their London HQ.
Key Responsibilities
Analysis and insight:
Analyse member, participation and engagement data and respond to related ad hoc business questions
Identify behavioural trends and growth opportunities that support business priorities
Synthesise findings into clear recommendations for audiences of varying technical understanding, from C-level executives to departmental functions
Reporting and visualisation:
Develop and maintain dashboards and reporting frameworks in BI tools
Maintain the registration reporting and event tracking dashboards in line with the framework owned by the Data Strategist
Automate recurring reporting where possible and deliver insights at-pace, without compromising quality
Audience, membership and commercial analytics:
Build audience segmentations and support lifecycle analysis
Maintain customer indicators and derived variables; assist with customer value modelling
Evaluate customer engagement performance and analyse customer journeys
Support campaign optimisation and measure membership and lifecycle performance
Support analysis of commercial initiatives and sponsorship/partner reporting
Provide insights into audience monetisation opportunities
Experimentation and measurement:
Analyse A/B tests and experiments and produce recommendations from results
Support attribution and performance measurement against the KPI framework set by the Data Strategist
Data preparation, governance and quality:
Prepare, transform and validate datasets from digital products, event registration systems, marketing platforms and other customer touchpoints
Perform regular data audits; identify and correct discrepancies and normalise data across platforms
Support the integration and quality assurance of new data sources, collaborating with third-party developers where needed
Maintain best-practice documentation and support business users with insight interpretation
Profile
Essential skills:
Experience analysing customer, membership, marketing or commercial data in a data-driven organisation with a degree or equivalent experience in Data Science, Data Analytics, Statistics, Mathematics, Computer Science, Economics or a related quantitative discipline
Strong SQL skills querying and manipulating large datasets, ideally PostgreSQL and/or MySQL
Experience using a scripting language, preferably Python, for data analysis, automation and API integrations
Experience developing and maintaining dashboards in BI tools such as Power BI, Tableau or Looker
Experience preparing, transforming and validating data from multiple sources
Strong knowledge of Google Analytics (GA4) and digital performance measurement
Experience working with marketing, CRM or customer engagement datasets
Advanced Excel and/or Google Sheets
Experience with cloud-based databases or data environments, ideally AWS
Ability to translate complex analysis into clear, actionable recommendations for non-technical stakeholders
Curious, detail-oriented, and highly analytical; commercially aware, proactive and collaborative
Comfortable with ambiguity and fast-moving environments
Desirable skills:
Experience using AI-powered and agentic development tools (e.g. Claude Code, Gemini) to improve analytical productivity
Experience with marketing automation platforms such as ActiveCampaign, Braze, Bloomreach or Salesforce Marketing Cloud
Experience supporting segmentation, propensity modelling or customer lifecycle analysis
Experience in sports, events, membership, subscription, media, travel or consumer-facing organisations
Knowledge of attribution, experimentation or A/B testing methodologies
The EDGE they seek
Entrepreneur at Heart: A ‘Doer’ who thinks and acts like a founder, driving impact and pushing boundaries to achieve key results. You like getting ‘stuck in’ and making sure that great ideas come to life and deliver real change.
Dynamic Innovator: An adaptable individual who thrives in fast paced environments, seeking new opportunities to drive progress.
Growth Mindset: Embraces challenges as opportunities, bouncing back stronger from every setback. There is nothing you can’t do if you apply yourself fully.
Equality of voice: A. Team. Player. Able to inspire and motivate others, bringing energy, innovation, and a can-do attitude to our startup environment.
Benefits
Competitive salary
The opportunity to change a major sports area and build something you can be really proud of.
Flat working environment and a get-things-done company culture.
Private health insurance through Vitality, including wellness benefits and more.
Learning & Development budget for courses, books, events and more.
25 days holiday + Christmas break.
Flexible working structure and hybrid working.
Enhanced parental leave.
Company share option scheme to drive ownership ability and allow financial participation in company success.
Complimentary event entries for employees, friends and family.
Free office snacks & drinks, open water swim credits and more.
Discipline(s):
Telecoms Media Technology, Retail Consumer Goods & FMCGDuration:
PermanentJob type:
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