ServiceNow SPM(Strategic Portfolio management)

Hi All,

Looking for ServiceNow SPM for one for our Customer

ServiceNow SPM Process Lead
We are seeking an experienced ServiceNow SPM Process Lead to drive SPM process documentation, business-unit rollouts, training, stakeholder engagement, and adoption across a global enterprise environment.
This is a functional/process leadership role, with a strong focus on ServiceNow Strategic Portfolio Management (SPM), process governance, rollout, training, and change enablement.

Key Responsibilities
Lead rollout of ServiceNow Resource Management capabilities across IT teams
Drive expansion of Idea Management and Strategic Planning Workspace across business units
Define and document SPM processes, workflows, roles, responsibilities, and SOPs
Develop user guides, training materials, quick-reference guides, and process walkthroughs
Partner with IT and business leadership to drive SPM adoption
Serve as the primary point of contact for business units during SPM onboarding
Develop rollout plans, communication strategies, training plans, and adoption metrics
Facilitate workshops and training sessions for end users and practitioners
Track adoption and provide status updates to ServiceNow Process Owners and program leadership
Gather stakeholder feedback and drive continuous process improvement
Maintain documentation and ensure it stays aligned with ServiceNow platform and process changes

Required Skills
Strong experience with ServiceNow Strategic Portfolio Management (SPM)
Experience with Resource Management, Idea Management, Demand Management, and/or Strategic Planning Workspace
Strong process documentation and technical writing skills
Experience developing training and enablement materials
Proven experience leading technology rollouts across multiple business units
Excellent stakeholder management and communication skills
Ability to work with both technical and business audiences
Strong organizational and multitasking skills
Experience working independently across multiple workstreams

Preferred Qualifications
ServiceNow CIS-SPM or CIS-ITBM certification
Experience with Strategic Planning Workspace and Innovation Management
Change Management / Organizational Change Management experience
ITIL and portfolio/program management knowledge
Experience in a global, matrixed organization
Experience with ServiceNow Yokohama or later releases