SaaS / Enterprise Application QA Tester

Job Summary

We are seeking an experienced SaaS / Enterprise Application QA Tester with strong hands-on experience in software quality assurance, enterprise application testing, SaaS platforms, and system integrations.

Key Responsibilities

• Perform functional, regression, integration, system, and end-to-end testing of SaaS and enterprise applications.

• Develop and execute comprehensive test plans, test scenarios, test cases, and test scripts based on business and technical requirements.

• Validate end-to-end business workflows, application functionality, configurations, customizations, and system integrations.

• Test SaaS application features, business rules, user roles, access controls, and configurable application components.

• Perform API and web service testing to validate data exchange and integrations between enterprise applications.

• Identify, document, track, and manage defects throughout the software development lifecycle.

• Collaborate with business analysts, developers, product owners, project managers, vendors, and business stakeholders to understand requirements and resolve issues.

• Participate in Agile/Scrum ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.

• Prepare test documentation, execution reports, defect reports, and Requirements Traceability Matrices (RTMs).

• Validate application releases, enhancements, patches, and production fixes to ensure quality and business readiness.

• Support User Acceptance Testing (UAT) and coordinate with business users to validate application functionality.

• Ensure applications meet quality standards, security requirements, and business expectations.

Required Qualifications

• 8+ years of experience in Software Quality Assurance and application testing.

• Hands-on experience testing enterprise applications and SaaS-based platforms.

• Strong understanding of software testing methodologies, SDLC, STLC, and defect management processes.

• Experience testing application configurations, customizations, business workflows, and system integrations.

• Proficiency with test management and defect tracking tools such as Jira, HP ALM, Quality Center, or equivalent.

• Experience with API testing tools such as Postman or SOAP UI.

• Strong understanding of Agile and Scrum methodologies.

• Experience preparing test plans, test cases, test scenarios, RTMs, and test execution reports.

• Excellent analytical, troubleshooting, communication, and problem-solving skills.

• Ability to work collaboratively with technical teams, business users, and multiple stakeholders.

Preferred Qualifications

• Experience with test automation tools such as Selenium, Playwright, Cypress, or similar frameworks.

• Knowledge of Java, JavaScript, Python, or SQL.

• Experience with cloud platforms such as AWS, Microsoft Azure, or equivalent.

• Exposure to microservices architecture, REST APIs, and enterprise application integrations.

• Experience working in regulated industries such as healthcare, financial services, or life sciences.

• Relevant certifications in ISTQB, Agile, Scrum, QA, or cloud technologies.