Senior AI Product Manager

About Us

1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.

Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.

Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.

About the Role

We are looking for a Senior Product Manager to own AI and automation initiatives that improve how our teams work, starting with Connect API and the workflows behind our connectivity platform. You will find the problems worth solving, define requirements and work with AI and platform engineers to ship tools teams use - measured by better outcomes, less manual effort and reliable daily use. Over time you will also help bring AI capabilities into our customer-facing products. We are hiring in Berlin, Germany, and Lisbon, Portugal.

About the Responsibilities

• Lead discovery with internal users and workflow owners to find where AI or automation makes a measurable difference.
• Own the vision, roadmap and backlog for your initiatives - prioritize value, impact, effort and risk, and decide what to pursue, defer or stop.
• Turn user needs into clear requirements, acceptance criteria and success measures, including exceptions and human review.
• Work with AI and platform engineers from discovery to rollout, agreeing on evaluation and release criteria and, with security and compliance, requirements for access, sensitive data and human approval.
• Deliver value from day one - stay hands-on, find the highest-friction workflows and ship working improvements early, keeping a continuous cadence of incremental delivery rather than long roadmap cycles.

About You

• 5+ years in product management, with end-to-end ownership of technical products, APIs, platforms or internal tools.
• Hands-on experience delivering AI-native capabilities or AI-enabled workflows used in practice, and able to explain the decisions, adoption and results.
• You prototype your own ideas rather than only specifying them - comfortable using AI coding and automation tools to get something testable in front of users quickly.
• Practical understanding of LLM capabilities and limits, including retrieval from internal knowledge and tools or API calling.
• Confident using product data and user feedback to set baselines and assess impact; sound judgement on sensitive data and human oversight.
• Strong discovery and problem-solving skills, a track record of driving adoption, and clear written and verbal English.

Good to Have

• Internal AI platforms, knowledge tools, workflow automation or developer-facing products; familiarity with MCP.
• A software engineering or computer science background, or equivalent hands-on technical experience.
• SQL, API testing or hands-on prototyping; working proficiency in Portuguese or German a plus.

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.