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Technician

MindlanceWashington, DC🇺🇸United StatesPosted 6 Jul 2026

Why This Role Stands Out

This Technician role offers a fantastic opportunity to deepen your IT support expertise and gain experience with a variety of hardware and software, including cutting-edge Microsoft products. You'll thrive here if you have strong communication skills, a passion for helping others, and advanced knowledge of Windows and Apple devices, as well as virtual meeting technologies. Apply today to join a reputable company and contribute to impactful IT solutions.

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Title:  Technician

Duration: 12 Months Long Term

Location: Washington, DC 20433 (100% Onsite)

 

Roles & Responsibilities:

  • Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:
  • IT support and troubleshooting of client provisioned hardware, software, and applications
  • Client IT training and outreach
  • Direct desk side and remote support
  • Virtual meeting support; and configuration and provisioning of standard devices.

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Advanced skills in supporting Windows computers and Apple mobile devices.
  • Advanced skills in supporting Microsoft suite products, e.g. Copilot, Office, Outlook, Teams, SharePoint and OneDrive on Mobile and PC, as well as browser-based applications.
  • Advanced skills with virtual meeting software and hardware, including Cisco products, such as WebEx and video conference codecs, as well as MS Teams and Zoom.

 

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Skills

Outreach

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