Remote: IVR Support with NICE platform

Expert in IVR with NICE development background.

Please note that we are NOT looking for a Genesys IVR candidate but can expert or senior resource with NICE platform.  

Experience covering:

• NICE platform support and workflow changes
• Ongoing operational support
• Defect management
• Enhancement requests
• Support for adding new components and capabilities

 IVR Capabilities

Need support for:

• IVR flow design and development
• IVR flow modifications
• NICE IVR development support