Senior Business Continuity and Disaster Recovery Manager

This role is responsible for leading the end-to-end development and delivery of VMO2's Business Continuity and Disaster Recovery (BC/DR) framework, ensuring the organisation is resilient, prepared, and able to respond effectively to disruption. It plays a critical part in shaping strategy, policies, and operational practices that protect the business, maintain customer trust, and support regulatory compliance. Acting as the central authority for BC/DR, the role drives alignment to industry best practice, sustains ISO 22301 certification for the legacy O2 estate, and extends this standard across the wider VMO2 organisation.

Bringing the framework to life, the role partners with senior stakeholders, security teams, and a network of Business Continuity Champions to embed resilience into everyday operations and strategic initiatives. It combines technical expertise, leadership, and governance to deliver robust planning, testing, and continuous improvement, while building organisational capability and confidence through training and engagement. Leading a team of SMEs, the role ensures that business continuity is not only compliant, but proactive, scalable, and fully integrated into the design and delivery of all projects and services across VMO2.

Who we are

We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn't just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven experience developing, maintaining and testing Business Continuity and Disaster Recovery plans at both individual and enterprise level
• Self-motivated with the ability to manage priorities and deliver outcomes with minimal supervision
• Relevant Business Continuity or Disaster Recovery certifications preferred, such as CBCP, BCCP, CBRITP or DRCS
• Able to adhere to the regular work schedule and be willing to support incident response needs as required, which may occur outside of regular business hours
• Strong commercial awareness with a customer-focused mindset and excellent influencing skills
• Effective communication and organisational abilities, with the capability to manage multiple priorities
• Ability to translate long-term strategy into practical, tactical solutions and drive delivery forward

The other stuff we are looking for

We'd also love you to bring;

• Experience leading or supporting ISO22301 certification audits, including extending scope across large, complex organisations.
• Proven ability to build and embed Business Continuity champion networks, driving engagement and capability across diverse stakeholder groups.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family

LM

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