Why This Role Stands Out
This Shift Supervisor role offers fantastic opportunities for leadership development and career progression within a globally recognized brand, coupled with industry-leading benefits and a supportive hybrid work environment. If you thrive on creating positive customer experiences and enjoy motivating a team, this position is an excellent step to grow your career while making a daily impact. Apply today to join a company dedicated to your growth and well-being!
Quick Overview
Job Description
Shift Supervisor | Auburn, NY, United States | Hybrid
We're hiring for a respected leader in the coffee industry, known for creating warm and welcoming spaces that foster connection. This organization is dedicated to providing exceptional experiences for its customers and investing in the growth and well-being of its team members.
The Role
- Lead and inspire a team to deliver outstanding customer service and craft high-quality beverages and food.
- Ensure the coffeehouse operates smoothly by delegating tasks and coordinating team efforts.
- Maintain store standards for product quality, cash handling, safety, and security.
- Coach and prepare food and beverages according to established recipes and customer requests.
- Uphold regular and consistent attendance and punctuality.
- Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
What You'll Need
- At least six months of experience in customer-facing roles requiring constant interaction and fulfillment of requests.
- At least six months of experience delegating tasks and coordinating the work of two or more employees.
- Ability to direct the work of others and learn quickly.
- Strong interpersonal, communication, and relationship-building skills.
- Knowledge of the retail environment and ability to work effectively as part of a team.
- Ability to meet store operating policies and standards, with or without reasonable accommodations.
What's On Offer
- Comprehensive benefits package including medical, dental, and vision insurance.
- Opportunities for professional growth, development experiences, and tuition coverage for a first-time bachelor's degree.
- Paid time off, sick leave, and holiday pay.
- Access to retirement savings plans with employer match and discounted company stock.
Apply via Haystack today!
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