Quick overview
Job description
*METER READER*
Lake Havasu City, AZ
Closing Date: 11/20/2026
Location: Lake Havasu City, AZ
Salary Range: $20.67 – $29.98 / Hourly
FLSA Status: Full-Time, Non-Exempt (Grade CP5)
Department: ASD / Customer Service
You must submit a completed application, a resume in lieu of a complete application will not be accepted.
Lake Havasu City is seeking a self-motivated, community-oriented professional to fill the role of Customer Service / Meter Reader. Under the moderate supervision of the Customer Service Manager, this position serves as a vital liaison between field operations and administrative customer service, ensuring the accurate and efficient management of the city's water utility services.
If you enjoy working outdoors, possess strong problem-solving skills, and are dedicated to providing excellent public service to our citizens, we encourage you to apply.
Key Responsibilities
Field Operations: Execute service orders accurately, including the connection, disconnection, and temporary shut-off of water services.
Utility Investigation: Inspect locations with high consumption reads to determine causes; perform visual inspections of meter boxes for damage or abnormal conditions and submit repair orders to Public Works as required.
Customer Relations: Respond to citizen inquiries, complaints, and requests in a calm, professional, and courteous manner.
Data & Records Management: Maintain detailed records, perform accurate data entry, and complete required compliance paperwork.
Safety & Navigation: Safely operate city vehicles and navigate various property terrains, maintaining high situational awareness regarding obstacles or domestic animals.
Minimum & Special Qualifications
Education: High School diploma or GED equivalent.
Experience: Minimal experience in public utility maintenance, customer service, or an equivalent combination of education and experience.
Licensing: Must possess and maintain a valid Driver’s License of the appropriate class.
Core Skills: Strong proficiency in basic arithmetic, clear verbal and written English communication, and exceptional attention to detail.
Working Conditions & Physical Demands
Regularly requires walking, standing, bending, kneeling, and navigating outdoor terrains.
Occasional exertion of force up to 50 pounds.
Frequent exposure to outdoor weather conditions and varying localized environments.
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Lake Havasu City offers an exceptional benefits package for full-time (FTE) employees.
Employer provided Medical/Rx (EPO or HDHP)
Dental/Vision
Wellness Program
Employee Assistance Program
Flexible Spending Account/Health Savings Account
Employer Provided Basic Life Insurance
Optional Additional Life Insurance
Optional Insurance-Critical Illness, Hospitalization, Indemnity
11 Paid Holidays Annually
Bereavement Leave
Paid Vacation
Short Term Disability
Long Term Disability
Opportunities for advancement
Arizona State Retirement System (ASRS)
Optional Deferred Compensation
Tuition Reimbursement
Service Awards
Lake Havasu City is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Applicants for employment opportunities should be aware of the Lake Havasu City policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment.
The City reserves the right to consider only the most highly qualified applicants. The succeeding examination processes may be required: training and experience, testing, panel interview, employment eligibility verification (EEV) requirements, personnel evaluation profile (PEP), polygraph test, background investigation and alcohol/drug screening test.
Appointment subject to successful background investigation and City paid postemployment medical examination after offer of employment has been made.