Sr Lead UX Researcher

Cox Automotive seeks a Sr Lead UX Researcher to drive user insight for innovative automotive and media solutions. In this role, you will own end-to-end research for complex digital products, from discovery and foundational studies to iterative usability testing. You'll design and execute mixed-methods research, synthesize findings into clear product recommendations, and influence roadmaps across brands like Autotrader and Kelley Blue Book. Partner closely with product, design, and engineering, mentor researchers, and champion a people-first, data-informed, and inclusive UX culture.

Responsibilities

• Lead end-to-end UX research for key automotive digital products
• Plan and execute qualitative and quantitative studies
• Translate insights into clear recommendations for product and design
• Partner with PMs, designers, and engineers on discovery and delivery
• Develop and socialize research roadmaps and frameworks
• Create impactful presentations to influence senior stakeholders
• Mentor junior researchers and champion research best practices
• Advocate for user-centered, data-informed decisions across teams

Required Skills

• UX research
• Mixed-methods research
• Usability testing
• User interviews
• Survey design and analysis
• Journey mapping
• Product discovery
• Data synthesis and storytelling
• Figma or similar design tools
• Analytics tools (e.g., Google Analytics, Amplitude)