Quick overview
Job description
Role: Senior DevOps Engineer with Terraform
Location: Oaks, PA - Local Only who is ready to come for In-person interview.
Need candidates who can work onsite from Day 1 (3-4 days onsite a week) – NO REMOTE
Type: Long term contract
The Senior DevOps Engineer will provide support, maintenance, monitoring, deployment, and operational ownership for IBM Use Cases. The role will focus on ensuring the applications and supporting Azure services are stable, secure, observable, and recoverable, while following and continuously improving the operational runbooks delivered as part of the IBM transition.
Responsibilities
- Provide L2/L3 support for IBM Use Cases, including incident troubleshooting, root-cause analysis, remediation, and problem management.
- Monitor application health, APIs, background processes, integrations, databases, queues, and Azure services; proactively identify failures or degraded performance.
- Support and maintain CI/CD pipelines, application deployments, environment configurations, rollback procedures, and release activities.
- Manage and troubleshoot Azure-hosted workloads and supporting services.
- Work with Python services, APIs, and application logs to diagnose production issues.
- Troubleshoot application dependencies involving Cosmos DB, SQL Server, PostgreSQL, storage, messaging, authentication, authorization, and external/internal APIs.
- Implement and improve logging, monitoring, alerting, dashboards, and operational health checks.
- Execute and enhance IBM-provided operational runbooks, converting recurring manual resolutions into automation where practical.
- Participate in production incident response, RCA, vulnerability remediation, patching, resiliency testing, disaster recovery, and operational readiness activities.
- Support AI-enabled components from an operational perspective, including availability, integration failures, configuration, logging, performance, and dependency monitoring.
- Work closely with the client application/infrastructure/techops teams to resolve issues spanning application, cloud, database, network, and integration layers.
Required Skills
- 7+ years of DevOps/SRE/cloud production support experience.
- Strong hands-on experience with Microsoft Azure and Azure application services.
- Experience with Azure DevOps/Git-based CI/CD, Infrastructure as Code, release automation, and environment management.
- Working knowledge of Python applications and REST APIs.
- Experience supporting Cosmos DB, SQL Server, and/or PostgreSQL.
- Strong skills in application monitoring, log analysis, alerting, incident management, RCA, and performance troubleshooting.
- Experience supporting distributed applications with API and messaging dependencies.
- Familiarity with AI/ML or GenAI-enabled applications is preferred.
- Ability to independently follow and improve technical runbooks and work across development, infrastructure, security, database, and business teams.
“Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.”
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