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Customer Care Representative (BPO)

Tanisha Systems, Inc.New York, NY🇺🇸United States

Why this role stands out

Elevate your career with Tanisha Systems, where you will sharpen your communication skills and make a meaningful impact within a dynamic, fast-paced team environment. This role is a perfect fit for motivated professionals who thrive on solving problems and delivering exceptional customer experiences. Apply today to join this collaborative culture and take the next step in your professional journey.

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationNew York, NY, United States
Microsoft Office

Job description

Hi,
Hope You are doing well.
This is Piyush from Tanisha Systems. I have a job opportunity for you, if you are interested, please share your Resume and details ASAP.
Job Opening: Customer Care Representative (BPO)
Job Title: Customer Care Representative
Job Type: Full-Time
Work Mode: Onsite
Locations: Los Angeles, CA | San Diego, CA | Santa Clara, CA
Job Summary
We are seeking a customer-focused and motivated Customer Care Representative to join our team in a fast-paced BPO environment. The ideal candidate will have excellent communication and problem-solving skills, a positive attitude, and a strong commitment to delivering outstanding customer service.
Key Responsibilities
  • Handle customer inquiries and provide timely, accurate, and professional responses.
  • Listen actively to customers, understand their concerns, and offer appropriate solutions.
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.
  • Manage multiple customer queries efficiently in a fast-paced work environment.
  • Maintain accurate customer records and update information as required.
  • Follow company policies, procedures, and quality standards.
  • Collaborate with team members to ensure smooth operations and excellent customer service.
Required Skills and Qualifications
  • High school diploma or equivalent; a bachelor's degree is an advantage.
  • Excellent verbal and written communication skills.
  • Strong listening, interpersonal, and problem-solving abilities.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Ability to manage multiple customer inquiries and work effectively under pressure.
  • Strong attention to detail and a customer-oriented mindset.
  • Ability to work independently as well as collaboratively within a team.
  • Willingness to work onsite at the assigned location.

Piyush Chowdhary
Sr. Delivery Manager/Account Manager
Tanisha Systems Inc
Desk no.
Email:
Web:
Linkedin URL:
Address:99 Wood Ave South Suite # 308,Iselin, NJ 08830
E-Verify, Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY
"Tanisha Systems, Inc. is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, childbirth, or related medical conditions), sexual orientation, national origin, age, physical or mental disability, or any other status protected by applicable federal, state, or local law. We are committed to providing an accessible work environment for all candidates. Reasonable accommodation will be provided during the application and hiring process upon request."

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