Quality Assurance Lead

Description
We are looking for a Quality Assurance Lead to help drive reliable, high-performing software delivery for our organization in Greenwich, Connecticut. This position combines hands-on testing with leadership of quality practices, partnering closely with product, engineering, and operations teams to strengthen release confidence. The ideal candidate brings experience across manual and automated testing and is motivated to improve processes, documentation, and team effectiveness.

Responsibilities

Lead day-to-day quality assurance efforts by organizing test activities and guiding consistent execution across the QA function. Create, refine, and carry out test plans, test cases, and scripted test scenarios for new features, enhancements, and fixes. Expand both manual and automated test coverage, including support for frameworks and tools that improve efficiency through AI-enabled capabilities. Validate application behavior, APIs, and underlying data to identify defects and confirm system integrity before release.

Partner with development, product, and operations stakeholders to clarify acceptance expectations, surface risks early, and resolve quality issues efficiently. Strengthen QA workflows by embedding automation into CI/CD processes and recommending practical improvements to testing standards. Track and communicate quality indicators such as defect trends, test execution results, and coverage status to support informed decision-making. Produce and maintain standard operating procedures, testing documentation, and other materials that support repeatable QA practices.

Assist with release activities and perform verification after deployment, including support outside standard business hours when needed. Help onboard and coach QA team members while reinforcing best practices and a culture of accountability and continuous improvement. Requirements
5+ years of experience in software quality assurance with a strong background in both manual and automated testing. Demonstrated ability to coordinate QA workstreams and provide guidance or mentorship to other testers.

Hands-on experience with Selenium, API testing, database validation, and test management or automation tools. Familiarity with integrating automated testing into CI/CD pipelines and modern software delivery workflows. Strong analytical thinking, troubleshooting ability, and close attention to detail when investigating defects. Clear communication skills with the ability to collaborate effectively with both technical and non-technical partners. Experience working within Agile or Scrum-based development environments.

Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed.

We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

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