Service Technician II

Service Technician II | Markleville, IN, United States | On-site

We're hiring on behalf of a leading systems integrator and alarm monitoring company, recognized as a major player in the global protective services industry. This organization specializes in delivering comprehensive security solutions, including video, access control, intrusion detection, and fire systems, serving a wide array of long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Conduct pre-deployment end-to-end testing for upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Familiarity with installing and troubleshooting low voltage electronic equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Proficiency with Microsoft Office suite.
• Strong written and verbal communication skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving and analytical skills.
• A positive attitude and a strong work ethic.

What's On Offer

• Highly competitive salary.
• Company-provided vehicle and cell phone.
• Comprehensive training and industry-leading certification programs.
• Medical, dental, vision, and life insurance benefits.
• 401K with a company match.
• Paid time off, including vacation, holiday, and sick time.

Apply via Haystack today!