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Senior Product Marketing Manager, Customer Advocacy

Pyramid Consulting, Inc.Mountain View, CA🇺🇸United StatesPosted Oct 2, 2026

Quick Overview

Salary
$85 - $92/hr
Seniority
Mid Senior
Work mode
Hybrid
Location
Mountain View, CA, United States
Posted
19 hours ago
Product Marketing

Job Description

Immediate need for a talented Senior Product Marketing Manager, Customer Advocacy. This is a 06+ Months Contract opportunity with long-term potential and is located in Mountain View, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-30774
Pay Range: $85 - $92/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

  • Develop a framework defining key customer benefits and proof points across ICP segments.
  • Establish a repeatable process to identify and engage advocacy-ready customers, building a sustainable pipeline.
  • Lead structured customer interviews to create compelling case studies, testimonials, and social proof assets.
  • Partner with video and creative teams to ensure customer stories are effectively captured and communicated.
  • Maintain regular reporting on the performance of the social proof program, tracking asset usage and engagement.

Key Requirements and Technology Experience:

  • 5+ years of experience in product marketing, customer marketing, or customer advocacy, with direct ownership of case studies, testimonials, or customer reference programs.
  • Strong customer interviewing, storytelling, and content development skills.
  • Experience building processes and programs in an undefined or emerging space, including 0-to-1 program development.
  • Experience partnering with video, creative, or content teams on customer testimonial programs.
  • Experience working with B2B or mid-market SaaS customers.
  • Familiarity with ICP-based segmentation, customer personas, and messaging frameworks.
  • Experience measuring and reporting on customer advocacy, social proof, or content program performance.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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