Senior Business Analyst

Application closing date: Tuesday, 14 July 2026 • 11:59pm, Canberra time

Estimated start date: Monday, 03 August 2026

Location of work: NSW

Working arrangements: Hybrid working arrangements will be considered with a typical 2 days in the office and 3 days working from home.

Length of contract: 12 months

Extension term: 1 x 12 months

Security clearance: Must be able to obtain Baseline clearance

Rates: $120 - $140 per hour (inc. super)

The Department of Veterans' Affairs (DVA) supports those who serve or have served in defence of our nation and their families. DVA is committed to delivering high-quality, client-focused services that improve health, wellbeing and independence.

The DVA are seeking skilled Senior Business Analysts to work with senior stakeholders, delivery partners and business areas to lead analysis activities, clarify requirements, manage dependencies and support practical decisions in complex delivery environments.

Key Responsibilities

• Lead complex discovery, analysis and requirements activities
• Manage senior stakeholder expectations and resolve competing priorities
• Develop clear analysis, options and recommendations to support decision making
• Navigate shared service arrangements, delivery dependencies and intersecting business and technical accountabilities
• Support teams to work through ambiguity, change and complex delivery environments
• Lead or support data related business analysis where required, including clarifying business rules, data flows, dependencies, reporting needs, data quality considerations and impacts on business processes.

Essential Criteria

• Strong experience contributing to analysis on complex or sensitive initiatives
• Strong stakeholder engagement skills and the ability to think strategically in a delivery context
• Experience working across shared services, multiple delivery partners and complex dependencies
• Ability to clarify direction, manage ambiguity and support practical outcomes
• Ability to support and mentor other analysts and contribute to consistent analysis practices

Desirable Criteria

• Experience with frameworks such as BABOK, agile, human centred design, user centred design and the Digital Service Standard.