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Business Analyst-Disability Insurance

TECHAGI SOLUTIONS LLCUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
Microsoft ExcelMicrosoft PowerPointConfluenceMiroWaterfallJiraAgile

Job description

Senior Business Analyst – Disability Insurance
Organization: MassMutual​
Location: Springfield, MA / Boston, MA / US Remote / Canada Remote​
Work hours: Must support Eastern Time
Role Summary
Seeking an experienced Business Analyst to support MassMutual’s Annuity & Disability Insurance Platform Technology team. The consultant will translate business needs into functional requirements and work with business, product, architecture, development, and QA teams throughout solution delivery.
Responsibilities
∙Gather, analyze, and document business and functional requirements.
∙Develop functional specifications, use cases, user stories, process flows, data
requirements, and acceptance criteria.
∙Facilitate requirements sessions, walkthroughs, and stakeholder discussions.
∙Support Disability Insurance capabilities such as policy administration, underwriting,product rules, billing, claims, integrations, digital experiences, correspondence, and reporting.
∙Maintain requirements traceability through design, development, testing, and
implementation.
∙Develop UAT scenarios and collaborate with development and QA teams to validate solutions.
∙Identify dependencies, gaps, and impacts across business and technology teams.
Required Qualifications
∙8+ years of Business Analysis or Business Systems Analysis experience.
∙3+ years supporting insurance operations and technology initiatives.
∙Experience in Disability, Life, Annuity, Underwriting, Policy Administration, Billing, or Claims.
∙Strong experience with requirements elicitation, functional specifications, user stories, process flows, acceptance criteria, and UAT.
∙Experience working across Agile, hybrid, or waterfall delivery models.
∙Strong facilitation, analytical, communication, and stakeholder-management skills. Preferred
∙Direct Disability Insurance or Disability Income experience.
∙Experience with insurance platforms, integrations, product/rules engines, and digital
solutions.
∙Working knowledge of Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, or SQL.

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