IT Manager

The IT Manager oversees daily IT operations in a manufacturing environment, maintaining system reliability, minimal production downtime, successful technology support, and strong team performance.

Key Responsibilities

• Lead, supervise, and develop IT staff, while maintaining high standards and clear accountability.
• Manage daily IT operations in a multi-shift manufacturing environment, prioritizing production uptime and quick issue resolution.
• Oversee IT infrastructure, plant floor technology, manufacturing systems, servers, networks, and user support.
• Work with plant leadership, operations, engineering, maintenance, and vendors to support technology, automation, and process improvements.
• Provide employee training, maintain IT documentation, and support helpdesk operations.
• Oversee cybersecurity, system performance, data backups, disaster recovery, and incident response.

Required Skills

• Knowledge of manufacturing systems, IT infrastructure, and industrial environments.
• Strong leadership, team development, and organizational skills.
• Effective communication, customer service, and problem-solving abilities.
• Project management and technology implementation experience.
• Familiarity with Microsoft 365, Microsoft Office, and remote management tools.
• Experience with Mobile Device Management (MDM) for Windows, iOS, and Android devices.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7+ years of progressive IT experience preferably in a manufacturing environment
• 5+ years of supervisory or team leadership experience.

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