Quick overview
SeniorityMid Senior
Work modeOn Site
LocationFort Wayne, United States
Job description
Job Summary:
Functions as a registrar/customer service representative for office visit and outpatient procedures. Conducts professional patient interviews to obtain demographic, financial, and biographical information. Processes registrations in an efficient, accurate and timely manner. Responsible for cashier duties including collection of patient co‐pays at time of service, as well as receiving payments on patient accounts. Counsels self pay patients and discusses the payment options that may be available to them. Answers patient inquiries in person and by telephone regarding bills, medication refills, and other medical concerns. Directs patient inquiries to the appropriate department when unable to resolve the problem. Responsible for obtaining and entering insurance information for proper filing of claims.
Education:
Must be a high school graduate or the equivalent (GED).
License & Cert:
None.
Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview’s intranet.
Experience:
Must have front office experience, preferably in a healthcare setting. PC experience preferred.
Other Qualifications:
Must have good verbal and written communication skills. Must be able to type 40 wpm. Must be able to demonstrate a working knowledge of general computer skills and applications. Must be able to perform basic math calculations. Must demonstrate ability to multi‐task and work independently. Must be able to demonstrate critical thinking skills.