Senior Manager of Account Management (New Verticals)

About the Role

Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.

What you’ll do

Partnership Development & Launch

• Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives
• Lead the creation of joint business plans, financial modeling, and growth initiatives
• Define, implement and run winning operating rhythm to maximize value
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Growth & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Own day-to-day partner operations, ensuring smooth execution and communications
• Drive monthly and quarterly partnership business reviews
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams

Strategy

• Develop and implement processes and frameworks to manage partnerships efficiently.
• Align partnership initiatives with Flex’s broader strategic objectives.
• Provide insights and strategic recommendations to continuously enhance partnership value.

Key Qualifications:

• 6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
• Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.
• Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.
• Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.
• Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.
• Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.
• Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.
• Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale
• Self-driven with an ownership mindset, committed to delivering measurable impact.
• Bachelor’s degree required.