Retail Technology Support

Retail TechnologySupport / Assistant

Looking for a role where you can own your work, solve problems, and make an impact? We're hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.

What You'll Do

• Lead store onboarding - Set up and integrate new stores into our loyalty system.
• Manage POS & API integrations - Ensure smooth connections between systems and troubleshoot issues.
• Work with vendors - Oversee IT aspects of vendor onboarding and manage timelines.
• Support & problem-solve - Identify and fix technical issues quickly.
• Bridge the gap - Communicate clearly and confidently with both technical and non-technical teams.
• Document & improve - Maintain clear technical guides and suggest system improvements.

What You'll Need

• Experience in technology support, integrations, or a similar role.
• Understanding of APIs, POS systems, and app development processes.
• Strong communication skills - Able to explain technical details in simple terms.
• Problem-solving and project management skills - Ability to handle multiple tasks and meet deadlines.
• Ability to work independently and take ownership of tasks.
• Experience creating and maintaining technical documentation.

Why Join Us?

• Hybrid work - 2 days on-site, the rest remote.
• Career growth - Training, development, and clear progression paths.
• Autonomy & impact - Be the go-to expert in this role.
• Occasional domestic travel - Get hands-on with integrations.

This is an opportunity to own a key role in retail technology while growing your career.

If you're tech-savvy, a great communicator, and love solving problems, apply now!