Quick overview
Job description
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
**What You Will Do**
- Keep the lab running smoothly by handling order entry, specimen pick-up, transportation, tracking, receipt, and processing—basically, you'll be the lab's MVP ensuring nothing falls through the cracks!
- Master our pre and post-analytic laboratory equipment and automation systems—think of yourself as the tech-savvy problem-solver who keeps everything humming along.
- Bring your A-game to every interaction with patients, laboratory staff, and caregivers—your friendly, professional demeanor makes everyone's day a little better.
- Navigate our information systems like a pro to manage tasks efficiently and keep our laboratory processes accurate and on point.
- Roll up your sleeves and occasionally perform phlebotomy services when needed at your site—expanding your skills and supporting the team where it matters most.
Required Qualifications:
- High school graduate or equivalent.
- Strong computer skills, including proficiency in Microsoft Office Suite or similar software.
- Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
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