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Full timeCustomer Service

Customer Experience Representative

Texas OriginalAustin🇺🇸United States

Why this role stands out

This role offers a unique opportunity to make a meaningful impact on patients' lives while growing your career within a purpose-driven company that values your fresh ideas for operational excellence. You will thrive in this position if you are a detail-oriented professional who enjoys a collaborative team culture and the flexibility of a hybrid work schedule. Take the next step in your professional journey and apply today to become the voice of a company dedicated to transforming lives through compassionate care.

Quick overview

Salary$18/hr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationAustin, United States
ComplianceData Entry

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
We are seeking a highly organized, detail oriented and self-motivated individual to assist with Customer Experience responsibilities. The ideal candidate will be able to work independently and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a multi-line phone system, electronic correspondence, and data entry in a hybrid position. The Customer Experience Representative is a representative of Texas Original and will possess exceptional customer service and communication skills as they are typically the first contact for most of our patients and therefore the voice/face of the company. We also hope that our Customer Experience Representative will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement.
Schedule for this position is Monday - Friday | 8:30AM - 5:30PM.