Endpoint Support Specialist

Deploy, configure, secure, maintain, and support desktops, laptops, iPads, mobile devices, classroom technology, and peripherals across hospital, school, residential, and administrative settings. Troubleshoot end-user issues, support mobile device management, and coordinate with infrastructure, applications, cybersecurity, clinical, and education teams.

Responsibilities

• Deploy, configure, maintain, and secure desktops, laptops, tablets, and peripherals.
• Troubleshoot endpoint hardware, software, connectivity, and user support issues.
• Enroll and manage i
• Pads and other devices through the mobile device management environment.
• Deploy applications, monitor managed devices, and coordinate endpoint lifecycle management.
• Support classroom and educational technology across school environments.
• Collaborate with infrastructure, applications, cybersecurity, clinical, education, and IS&T teams on technology support and modernization.

Required Skills

• Desktop support
• Laptop supporti
• Pad support
• Mobile device management
• Endpoint configuration
• Endpoint deployment
• Endpoint security
• Application deployment
• Hardware troubleshooting
• Educational technology support