Supervisor, EVS (Full-Time; Varied Shift)

Harrah’s Cherokee Casino Resort Position Description

POSITION:                                          Supervisor, EVS

DEPARTMENT:                                Engineering

GRADE/FLSA STATUS:              S15--Exempt

BADGE TYPE/COLOR:                 Blue--Key

REPORTS TO:                                  Shift Manager, EVS; Manager, EVS

SUPERVISES:                                    Heavy Duty Cleaner; Lead Cleaning Specialist; Cleaning Specialist

JOB SUMMARY:

Ensure the highest level of cleanliness is maintained throughout the facility.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Supervise cleaning of casino interior and  immediate exterior

2. Prepare and maintain employee work schedules for routine cleaning

3. Plan, schedule, and supervise non-routine cleaning projects

4. Conduct pre-shift meetings

5. Order supplies and control inventory levels

6. Train subordinates, providing each with the knowledge, development, and appropriate direction to perform their responsibilities

7. Provide continuous positive coaching for development of employees and appropriate corrective action when necessary

8. Ensure timely and accurate performance appraisals and accurate work history entries

9. Exhibit sound decision-making with emphasis on motivating team and maintaining high morale

10. Participative member of the team by volunteering and being involved in projects, committees, and task forces, by providing input and suggestions

11. Proactive with incidents and issues, ensuring resolution with employees

12. Responsible for, or actively participates in, the initiation of personnel actions, including but not limited to:  interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions

13. Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

14. Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

1. High school diploma or GED required

2. Three years of experience in housekeeping or environmental services is required

3. One year of supervisory experience is required

4. Must possess and maintain a valid driver's license and meet company driver eligibility requirements, including fewer than three moving violations and fewer than three accidents within the past three years, and no disqualifying driving-related incidents within the past three years, including suspension of driving privileges, DUI/DWI convictions, reckless driving convictions, two or more speeding violations exceeding 25 mph over the posted speed limit, or any citation for unlawful cell phone use while operating a vehicle

5. Must demonstrate the following essential knowledge and skills:

6. Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

7. Neat, professional appearance with excellent personal hygiene

8. Ability to work independently

9. Documented teamwork behaviors and attitudes

Ø Strong oral and written communication skills

1. Strong interpersonal skills

2. Excellent technical skills

3. Ability to handle multiple priorities in a fast-paced environment

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations

• Must be able to maneuver to all areas of the casino and surrounding property

1. Must be able to stoop, bend, reach, kneel, twist, and grip items

2. Must be able to lift 50 pounds, and carry 5 pounds

3. Must be able to respond to visual and aural cues

4. Must be able to read, write, speak,  and understand English

5. Must be able to operate in mentally and physically stressful situations

6. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

7. Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee

Casino Resort reserves the right to make changes in the above job description whenever necessary.  7.30.26