Quick overview
SeniorityMid Senior
Employment typePart Time
Work modeOn Site
LocationLas Vegas, United States
Job description
To provide each guest with outstanding and personalized customer service, while providing facials, waxing, make-up and body treatments with high skill set.
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
- Initiate and engage in conversations in a professional and friendly manner.
- The ability to perform all types of skin care, body treatment, make-up & waxing services with knowledge and high skill set.
- Holds a strong understanding of all skin types with the ability to analyze skin and suggest treatments and retail products for home care.
- Must be able to work well with others and as a team.
- The ability to understand all Salon & Spa services, treatments, and be able to explain each in a clear, precise manner.
- Participate and attend all education classes and staff meetings.
- Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members
- Provide consistent professional treatments as directed in training classes and accepted certification practices
- Properly care for equipment and products used
- Understands the importance of punctuality
- Ability to compare and contrast the different services on the menu and customize facials or body treatment to meet the individual client’s needs.
- The ability to recommend and up-sell services
- Handle guest questions and concerns with professionalism and courtesy
- Respond to guest requests immediately, accurately, and appropriately
- Understand the importance and committed to continuing education
- Works unsupervised for extended period of time
- Uphold all protocols for set-up, treatment provided and cleanliness of treatment rooms
- Maintain a clean, safe, stocked and well-organized work area
- Maintains spa appearance, cleanliness, a polished look and proper uniform standards.
- Comfortable around guests who may be in a state of undress
- Perform other tasks assigned by Manager or Assistant Manager.
- High school diploma or equivalent.
- Completed and passed State Board of Cosmetology.
- Two years’ Aesthetician experience in a hotel or resort.
- Fast paced environment. Must have enthusiasm and possess excellent customer skills.
- Must be able to work in a close-knit environment with constant co-worker involvement.
ADDITIONAL REQUIREMENTS:
- Able to lift up to 10 lbs.
- Able to stand for a long period of time (up to an average 10-hour shift).
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