Analyst, Contract Performance

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 11544

About the role

The Analyst, Contract Performance supports the development, automation and delivery of contract performance reporting for Transport Services' strategic contracts, particularly in Public Transport. Working with teams across DTP, the role helps turn reporting requirements into clear, data driven insights using tools such as Power BI and SharePoint, ensuring performance information is accurate, accessible and useful for decision making.

The role also supports data digitisation, AI enabled reporting improvements, stakeholder engagement and user training. It conducts daily system and report checks, promotes continuous improvement, and helps build digital capability across contract management teams while contributing to a high performance, collaborative culture.

What we're looking for

• Builds strong relationships with stakeholders, collaborates across teams, and ensures reporting solutions meet business needs.
• Uses data effectively, applying Power BI, data modelling and visualisation skills to deliver meaningful insights and support decision making.
• Thinks critically to solve reporting and data challenges, translating complex information into clear and actionable outcomes.
• Communicates clearly with both technical and non technical audiences, presenting information in a simple and impactful way.
• Embraces new technologies, drives continuous improvement, and supports the adoption of digital tools, automation and AI enabled solutions.

Qualifications and experience

You'll bring:

• Experience working with Databricks and Power BI, including supporting the development of performance reporting or Business Intelligence solutions in a multi stakeholder environment (mandatory).
• Strong stakeholder engagement skills, with the ability to translate non technical business requirements into meaningful data insights and reporting solutions (mandatory).
• Experience using SharePoint and applying AI enabled analytics or automation tools, with knowledge of DTP's data environment and the Transport Data Platform being highly regarded.

Pre employment checks and employment conditions

Relevant pre employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.