Loan Operations Specialist

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Loan Operations Specialist will be responsible for the processing of various administrative tasks for the bank’s Commercial Real Estate and Middle Market Loan Portfolios.

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager’s approval)

Essential Functions & Responsibilities

• Set up and process new loans including review of documentation, input data into the loan system (AFS).
• Candidate will provide on-going loan operations support including processing of fed wires, loan payments, loan advances and payment of invoices and payment of taxes.
• Projects and other job-related duties as may be assigned.
• Candidate must be able to evaluate loan payments/advances for any inconsistencies.
• Candidate must be able to work independently.
• Opportunity for Commercial Loan growth candidate will be trained on the set up of both simple and complex loans, review of documentation and input of data into our CORE loan system.

Knowledge, Skills and Abilities:

• Some commercial loan knowledge is preferred.
• Knowledge of general bank systems: AFS, Finzly, Savana, etc.
• Detailed oriented
• Excellent verbal and written communication skills, organization and time management skills
• Strong work ethic
• Sound judgement
• Critical thinking skills
• Work independently and collaborative
• Strong interpersonal skills
• Proficient in Excel
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Education/Experience requirements:

• College degree or equivalent work experience
• Minimum 2 to 3 years work experience in banking related industry preferred

Potential Salary: $75k - $85k annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MCB maintains a drug free workplace.