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HTM Healthcare Engineering Tech I

Mayo Career Site USPhoenix🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationPhoenix, United States
Medical TerminologyPatient Care

Job description

An HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, imaging equipment and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites and applicable vendor training.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo’s mission.
An HTM Technician Level I will generally work on lower complexity, high volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry level imaging and x-ray.

Requires a minimum of an associate's degree, preferably from an accredited electronics school, or electronics training in military.

Knowledge of, or training with, medical equipment, operating systems and basic networking is desirable. Familiarization with medical terminology, human anatomy and physiology is helpful. AAMI ACI Certified (BMET Biomedical Electronic Technician, CRES Certified Radiological Equipment Specialist, CLES Certified Laboratory Equipment Specialist), proven work experience, high-level technical training in related fields, and manufacturer/vendor training certifications preferred.

  • Demonstrates a high- level knowledge of clinical, radiological, laboratory and networked medical equipment and systems.
  • Ability to use common electrical and electronic instruments such as o-scopes, multi-meters, radiation meters. Ability to load and configure Microsoft operating system software, load and configure antivirus software, and configure equipment to work properly on a network.
  • Exhibits a strong understanding and can effectively communicate the use of devices supported
  • Can provide high-level support of high acuity medical equipment used for direct patient care
  • Has a high- level understanding of the operations and environment that they support e.g.; hospital, clinic, laboratory, research, etc.
  • Possesses high-level experience in their assigned clinical environment

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.