Production Training Support Communications Analyst

GovCIO is currently hiring a Production Training Support Communications Analyst to support training efforts by helping translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications. This position will be in the United States and will be a fully remote position.
Responsibilities
The Production Training Support Communications Analyst is well-suited for someone who enjoys simplifying complex information, coordinating across fast-moving teams, and ensuring that end users understand the impact of ongoing technological changes.
Primary Objectives

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user-friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Qualifications
Required Skills and Experience

• Bachelor's degree in communications, or commensurate experience with training and support systems
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non-technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross-functional teams.

Preferred Skills and Experience

• Experience using collaboration and work-tracking tools (e.g., Jira, Confluence, Teams, SharePoint).
• 1+ year of experience in software industry using AGILE methods

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.
Posted Salary Range
USD $71,150.00 - USD $75,000.00 /Yr.