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Full time
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Customer Service - Community Manager

VSF RentalsNorthwood, OhioπŸ‡ΊπŸ‡ΈUnited StatesPosted Sep 18, 2026

Why This Role Stands Out

This role offers a fantastic opportunity for career growth within a rapidly expanding company, where your contributions directly impact resident satisfaction and property performance. If you are a self-starter with strong customer service and operational skills, you will thrive in this dynamic, results-driven environment. Apply today to join a team that values performance and offers significant advancement potential.

Quick Overview

Salary
$50k - $70k/yr
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Northwood, Ohio, United States
Posted
4 days ago

Job Description

Community Manager – VSF Rentals (South Region)
$50,000–$70,000/year + performance bonus

VSF Rentals is growing fast β€” we've tripled our portfolio in 12 months and plan to double again in the next 12–18. We're looking for a Community Manager to run day-to-day leasing and resident operations across our South Region properties (Piqua, Troy, Fairborn, Wapakoneta, Sidney), based primarily out of our Eastpointe Apartments office with regular time at other sites (mileage/fuel covered).

What you'll do:

  • Be the first point of contact for resident inquiries, leasing questions, and concerns
  • Manage leasing documentation, phone/email correspondence, and resident records
  • Keep activity logs and CRM/property management software up to date
  • Partner with the regional team to improve resident satisfaction and site performance
  • Take ownership of your properties β€” spot problems early and fix them without waiting to be told

What you need:

  • Experience in high-volume customer service, leasing, property management, or a supervisory/ops role
  • Comfortable with spreadsheets, Google Drive, and CRM or property management software
  • Strong written and verbal communication
  • A self-starter who can prioritize and follow through without heavy oversight

Why VSF Rentals:

  • Salary + quarterly bonus incentives
  • 2 weeks PTO, no waiting period, with increases over time
  • Company-provided tech
  • Real advancement opportunity as we scale into new properties
  • A fast-moving, metrics-driven team where results β€” not tenure β€” determine your trajectory

We're a high-accountability, low-politics environment: we track results, reward performance, and give direct feedback. If you want structure and slow pace, this isn't it. If you want to grow fast and be measured on what you actually deliver, apply today.