Senior Client Solutions Specialist

Senior Client Solutions Specialist – Tack TMI Apprenticeships (Gi Group Holding)

Salary: Up to £40k (DOE) + commission & Award Winning Benefits
Location: UK-wide (remote/home-based) with occasional client site visits
Contract: Full-time, 37.5 hours per week

Tack TMI is a specialist learning and development consultancy that helps organisations improve sales performance, customer experience and leadership capability. We partner with clients to design and deliver practical, results-focused training and coaching - supporting people to build the skills and behaviours that drive measurable business impact.

About the role

We’re looking for a Client Solutions Specialist to join Gi Group supporting Tack TMI Apprenticeships. This is a strategically important role focused on growing apprenticeship pipelines, building partner relationships, and increasing market awareness of our programmes.

You’ll be passionate about apprenticeships, confident engaging stakeholders, and commercially minded - able to create opportunities with both existing accounts and new customers.

Key responsibilities

• Building pipeline and winning new business in a high performing team.

• Grow partner accounts by segmenting customers, increasing engagement.

• Make sure apprenticeships are employer-led, compliant and meet stakeholder needs; support planning, delivery and monitoring.

• Deliver the apprenticeship sales plan: attend events, share market insights, write proposals/bids and support contract negotiations.

• Keep execution tight: update HubSpot, follow up marketing leads, run attraction campaigns and support effective selection to improve applicant success.

• Communicate clearly with stakeholders, stay up to date on apprenticeship rules and systems, and complete other reasonable tasks as needed.

What we’re looking for

• Experience in apprenticeships / work-based learning / related programmes, including compliance and employer relationship management

• Strong knowledge of the Apprenticeship Levy

• Account management experience and confidence using CRM systems

• Experience working with employers on skills projects or within a target-driven, client-facing environment

• Highly organised; able to manage multiple projects and stakeholders under deadlines

• Knowledge/experience of OFSTED requirements

• Excellent interpersonal skills; able to influence and negotiate with senior stakeholders

• Comfortable working with construction industry professionals, including SME and large contracting organisations

• Strong communication, organisation and relationship-building skills

What we offer:

• Competitive salary, uncapped commission and performance incentives.

• Award-winning benefits package

• Structured training and development with clear progression opportunities.

• Supportive, collaborative team environment and modern systems and tools.

Additional information:

• We are an equal opportunities employer and welcome applications from candidates of all backgrounds.