Service Technician I

Service Technician I | Douglasville, GA, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses. With a global team of over 13,000 colleagues across 40 countries, they are committed to making the world a safer place and delivering unparalleled client experiences. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services, serving as a trusted systems integrator and alarm monitoring company.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation for deployments and system changes.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills.
• Excellent problem-solving, analytical, and time management skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance, plus a 401K with match.
• Generous paid time off for vacation, holidays, and sick days.
• Opportunities for exceptional professional growth and development.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!