Customer Service Advisor

Customer Service Advisor | Northwich, United Kingdom | Hybrid This employer is one of the largest and most respected property management companies in the UK, managing a vast portfolio and currently expanding its customer service operations. They are seeking motivated individuals to join their friendly and supportive team, offering a great opportunity for career growth within a reputable organisation. The Role • Respond to inbound customer queries via phone, email, WhatsApp, or online chat. • Provide advice, guidance, and solutions to meet customer needs. • Accurately record all customer interactions and transactions on their industry-leading system. • Process documentation resulting from customer contacts. • Support other business areas with various projects. What You'll Need • First-class customer service skills with a natural ability to provide excellent service. • Excellent written and verbal communication skills. • Ability to follow instructions quickly and accurately, with confidence to ask for clarification. • Good organisational skills with the ability to work to deadlines. • Self-motivation and a positive attitude. What's On Offer • 27 days holiday plus Bank Holidays. • Potential to earn bonus and access to a rewards and recognition scheme. • Career development opportunities and extensive progression pathways. • Comprehensive benefits package including free healthcare cashback plan, remote GP services, and access to discounts. • Flexible working options, including potential for reduced hours, flexible start/finish times, or compressed hours. Apply via Haystack today!