Quereinsteiger:in als Steward Gastronomie an Bord (w/m/d)

Gastronomy Steward (f/m/d) | Munich, Germany | Hybrid | We're hiring on behalf of a leading German transport and logistics company, known for its extensive network and commitment to excellent customer service. This is an opportunity to join a dynamic team and contribute to a seamless travel experience for passengers. The Role • Provide an exceptional hospitality and gastronomy service to guests on Intercity and ICE trains. • Ensure a welcoming atmosphere for passengers during their journeys, assisting with boarding and alighting. • Prepare and serve food and beverages in the onboard restaurant and at seats. • Act as a knowledgeable point of contact for guests, offering assistance and resolving inquiries. • Deliver a high standard of service to ensure passenger satisfaction. What You'll Need • Completed vocational training in a service-oriented field (e.g., restaurant or hotel specialist) or equivalent experience in gastronomy/hospitality. • Proven ability to upsell and achieve sales targets through additional or alternative offers. • Strong communication and interpersonal skills, with the ability to handle conflict situations professionally. • Proficiency in digital communication tools, including tablets and apps. • Willingness to undertake overnight stays and work irregular shifts. • Fluent German (B2 level) and conversational English. What's On Offer • Comprehensive 4-week full-time training program including theoretical and practical sessions, leading to a certification. • Potential for career advancement within a large, established organization. • A role that offers direct interaction with customers and the opportunity to create memorable experiences. • The possibility of working part-time after successful completion of the training. Apply via Haystack today!