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Full time
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Senior Cloud Contact Center Transformation Lead

AmazonMelbourne, Victoria🇦🇺AustraliaPosted 22 Aug 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Melbourne, Victoria, Australia

Job Description

Amazon Web Services Australia Pty Ltd is seeking a Senior Delivery Consultant for Amazon Connect within AWS Professional Services. You will lead on-site engagements with enterprise customers to design, migrate, and operate contact center solutions in the AWS cloud, blending new tech with existing processes and tooling.

You will collaborate with field sales, pre-sales, training and support teams, deliver proof-of-concept projects, and guide partners to scalable, secure, and cost-effective call

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