Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBurnaby, Canada
Microsoft ExcelSalesforce
Job description
Effectively and efficiently interfaces with internal and external customers. Serves as contact to Account Managers and others for customer agreement review, negotiation, and implementation. Work is extremely thorough and detail-oriented, as the job largely consists of reading through contracts and proposals line by line and transferring data to company programs.
- Communicates effectively and coordinates with all parties, internal and external, involved in the transaction.
- Sets up new agreements using established processes that produce consistent, accurate contracts for review.
- Refers negotiations with respect to contracts to the appropriate Account Manager and coordinates all addendums to existing contracts.
- Accurate and timely completion of audits to existing contracts and generates documents and delivers documents to customers.
- Audits existing contracts and oversees contract modifications and deficiencies to submit to our Lenders for funding.
- Manages workflow on a priority basis with respect to status of contracts for management.
- Participate & conduct in special projects and additional ad hoc duties as assigned.
- Adheres to existing RBFS policies and procedures while identifying potential improvements to better manage risk.
- May be called upon to provide training to new hires.
- Perform other duties as assigned.
- 2 years of relevant contract-related work experience.
- Technological knowledge of MS word, Excel, Outlook, Salesforce and contract management and/or loan application software.
- Demonstrates excellent written and verbal communication skills.
- Ability to manage multiple tasks and perform in high pressure situations to meet tight deadlines
- Exhibits strong analytical and critical thinking abilities.
- Displays exceptional time management skills.
- Independent self-motivated and able to work with little supervision.
- Possesses strong financial services knowledge
- Displays excellent interpersonal skills and ability to build strong relationships
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