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Technical Support Team Lead — Customer Excellence

Soleraledston, england🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationledston, england, United Kingdom
Technical Support

Job description

Solera seeks a Team Manager for its Technical Customer Support team in the United Kingdom. You will lead a team of up to 15 technical support representatives, coaching, mentoring and driving performance to deliver exceptional customer experiences.

Strategic collaboration with cross-functional teams will be essential to resolve complex issues, improve processes and enhance overall service quality. Strong leadership and English communication are required to succeed.

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