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ServiceNow CSM & FSM

Prudent Technologies and ConsultingUnited States🇺🇸United StatesPosted 17 Aug 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to leverage your ServiceNow expertise and strategic thinking in a growing consultancy, impacting client success with innovative solutions. If you excel at building relationships with executive stakeholders and thrive in a collaborative environment focused on skill development and career advancement, this is an exciting next step. Embrace the chance to shape impactful projects and contribute to a reputable firm.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role.
5+ years of experience managing executive business stakeholders in a customer organization, preferred.
2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
Knowledge of ServiceNow platform topics such as Playbooks, Process
Automation Designer, and Integration Hub preferred
Knowledge of ServiceNow’s integration tools and capabilities preferred
2+ years of experience working with Legal or Contract Management processes or technology preferred
Experience implementing ServiceNow Legal & Contract Operations products
strongly preferred.

Skills

Customer Success
ServiceNow

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