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Profound Platform Specialist(Remote)

GSK Solutions Inc.United States🇺🇸United StatesPosted 27 Aug 2026

Quick Overview

Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
Yesterday
SalesforceCRMReconciliation

Job Description

Job Title

Profound Platform Specialist (Remote)

Location

Frisco, TX

Duration

3 Months

Interview Type

Virtual / In-Person

Note

  • Fully remote role; no onsite and no travel required. Contract to perm: Yes.

Job Description

Job Description:

  • Support customer conversation analytics and integrations with Salesforce CRM and related enterprise platforms.Responsibilities

  • Monitor Profound platform workflows and integrations

  • Support engagement and conversation analytics dashboards

  • Troubleshoot synchronization issues with Salesforce

  • Coordinate vendor support and issue resolution

  • Support data validation and reconciliation activities

  • Manage user access and operational support requests

  • Support reporting and business analytics requirements

  • Assist with platform releases and testing activities

 

Required Skills

  • SaaS application support

  • CRM integrations

  • Reporting and dashboards

  • API troubleshooting

  • Data analysis and validation

  • Salesforce integration knowledge

  • Experience

  • 3–5 years

 

Deliverables:

-Process Flows

-Mentor and Knowledge transfer to client project team members

-Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility

-Participate in data conversion and data maintenance

-Provide best practice and industry specific solutions

-Advise on and provide alternative (out of the box) solutions

-Provide thought leadership as well as hands on technical configuration/development as needed.

-Participate as a team member of the functional team

-Perform other duties as assigned.

 

S.No

Contractor Qualifying Questions

Mandatory

1

Is candidate local to Dallas

No

2

Does candidate have 3-5 years with Profound Platform

No

 

Top Skills & Years of Experience

S.No

Skill Name

Custom Skill Requirements

Years

Ins.

Proficiency

1

Profound Platform Specialist

 

 

 

 

Recruiter Details

Contact: Sameer - - Seven one nine - two three nine - Five five five five

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