Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Hudson, NH, United States
Posted
Yesterday
Job Description
Customer Service / Customer Support
Handles product returns, RMAs, repairs, replacements, and service requests
Supports internal/external customers through phone, email, service portal, and Oracle
Quotes & Contracts:Prepares estimates, contract proposals, maintenance agreements
Order Management Obtains POs, processes payments, tracks service orders
Trade Compliance: Handles export classification/licensing requests and trade-compliance
Knowledge:
RMA / Returns Management
Service Operations
Order Management
Sales Operations
Repair/Service Coordination
SAP / Oracle
ERP systems
Please submit for more detailed JD and discussion.
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