Why This Role Stands Out
This role offers a fantastic opportunity to lead critical IVR testing initiatives for a reputable IT solutions provider, leveraging your expertise in Genesys SIP Server and complex contact center environments. You'll thrive here if you're a proactive, experienced tester adept at coordinating vendors and communicating results, driving impactful projects to completion. Apply today to advance your career in this challenging and rewarding position!
Quick Overview
Job Description
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
We are looking to fill a position for IVR Testing lead in Lansing MI.
The IVR QA Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts between various vendors
Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing.
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments
- Experience leading and coordinating large, complex IVR installations
- Excellent written and communication skills – experience reporting results out to clients
- Self-starting capabilities and demonstrated experience driving projects to completion
Webcam interview is acceptable.