Senior Technical Analyst – Agilent OpenLAB CDS / AWS

Location: West Point, PA / Rahway, NJ – Onsite as required
Job Type: Contract
Industry: Pharmaceutical / Life Sciences / R&D

Job Summary

We are seeking a Senior Technical Analyst with strong experience supporting Agilent OpenLAB CDS 2.x platforms in a pharmaceutical R&D laboratory environment. The ideal candidate will have hands-on experience with chromatography data systems, Agilent Instrument Controllers (AIC), AWS infrastructure, GxP validation, IQ/OQ testing, SDLC documentation, and laboratory system deployments.

The candidate will support configuration, build, validation, release, deployment, troubleshooting, and post-production support for a global enterprise OpenLAB CDS environment.

Key Responsibilities

• Support configuration, build, validation, and release activities for Agilent OpenLAB CDS 2.x.

• Assist technical leads with OpenLAB CDS platform architecture and solution design.

• Configure and support AWS cloud resources required for OpenLAB CDS workflows.

• Support AWS services including EC2, EBS, VPC, IAM, S3, CloudWatch, and CloudTrail.

• Manage deployment resources and coordinate daily/weekly activities.

• Configure, build, deploy, and troubleshoot Agilent Instrument Controller (AIC) computers.

• Troubleshoot instrument connectivity and OpenLAB CDS software connection issues.

• Coordinate with project teams to ensure AICs are deployable according to laboratory migration plans.

• Develop and execute requirement test scripts.

• Prepare and maintain SDLC documentation.

• Develop and support IQ/OQ test cases and assist testing teams during UAT.

• Support upgrades and migrations of chromatography data systems in regulated environments.

• Provide technical support for large laboratory environments with 400+ users and instruments.

• Work closely with technical, project, laboratory, and business stakeholders.

• Produce validation documentation, training materials, and operational procedures.

• Conduct individual and group training sessions when required.

• Support post-release operations and troubleshooting activities.

• Travel to West Point, PA and/or Rahway, NJ as required.

Required Skills

• 5+ years of hands-on experience with Agilent OpenLAB CDS 2.x

• Strong experience troubleshooting OpenLAB CDS and instrument connectivity issues.

• Experience supporting Chromatography Data Systems (CDS) in pharmaceutical R&D.

• Experience working in GxP and non-GxP laboratory environments.

• Strong understanding of AWS infrastructure and services.

• Experience with AWS EC2, EBS, VPC, IAM, S3, CloudWatch, CloudTrail.

• Experience with Agilent Instrument Controllers (AIC).

• Experience with laboratory system migrations and upgrades.

• Strong knowledge of GxP validation / qualification.

• Hands-on experience with IQ/OQ documentation and testing.

• Experience supporting UAT.

• Strong SDLC documentation experience.

• Demonstrated experience supervising or coordinating small technical teams.

• Excellent written and verbal communication skills.

• Ability to communicate technical configuration decisions to both technical and non-technical stakeholders.

• Ability to work onsite at West Point and/or Rahway when required.

Preferred Skills

• Confluence

• JIRA

• Xray / VERA

• ServiceNow

• Acronis PC imaging

• Laboratory infrastructure

• Pharmaceutical R&D IT

• Computer System Validation (CSV)

• Laboratory Information Management / scientific laboratory systems